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Contact ńvae
For order support, sizing guidance, returns, exchanges, or styling questions, send us a note and our team will get back to you as soon as possible.
Need assistance?
ńvae is a contemporary women’s fashion brand designed in Asia. We can help with product questions, fit and size selection, order updates, shipping, returns, exchanges, collaborations, and general enquiries.
For quick help, reach us on WhatsApp. You can also follow ńvae on Instagram and TikTok for new launches, styling notes, and collection updates.
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Contact FAQs
Please include your order number if your enquiry is about an existing purchase. For sizing help, include the product name, your usual size, and any fit preferences so we can guide you more accurately.
Yes. Send us the product you are considering and your usual measurements or preferred fit. We can help you compare sizes before you place an order.
You can review the full shipping details on our Shipping Policy page. If your order has already shipped, include your order number when contacting us.
Please read our Return & Exchange Policy for the latest guidance. Contact us with your order number and item details if you need help starting a request.